The HR Generalist is responsible for developing, implementing and coordinating policies and programs encompassing all aspects of human resources, including employment, compensation, training, placement, staff planning and development, benefits, employee relations, and equal opportunity and affirmative action programs and volunteers in a manner which reflects the mission, philosophy and policies of Covenant House.
RESPONSIBLITIES AND ESSENTIAL DUTIES:
- Manage the recruiting process of staff and volunteers ensuring the use of a variety of techniques.
- Maintain and update the Personnel Policies and Procedures Manual.
- Serve as consultant to the Executive Director on all matters concerning Human Resources Management.
- Remain contemporary on Human Resource laws and regulations.
- Prepare and manage the Human Resources Division Budget.
- Prepare quarterly reports for CHPA and quarterly reports for CH Corporate.
- Manage the administration of the Total Compensation Plan (TCP) and monitor the performance appraisal process. Conduct a salary survey as needed.
- Manage the agency’s employee training and development efforts.
- Administer employee benefits, including ensuring that all employees who are eligible receive them in a timely manner and ensuring that bills for benefits are accurate and prepared for payment in a timely manner. Also, periodically survey the market place to ensure benefits and competitive and that benefit materials are employee friendly.
- Maintain the performance appraisal system.
- Train supervisory staff on appropriate personnel guidelines.
- Track all unemployment claims and ensure the Agency is represented in appeals and hearings when needed.
- Develop and maintain all Worker's Compensation procedures and records.
- Provide assistance to Division Directors and Managers in developing, communicating, and implementing the agency's personnel policies.
- Manage personnel record-keeping in compliance with Federal, State and local laws.
- Maintain and update all Human Resources forms.
- Conduct exit interviews and provide feedback to the Executive Director and Division Directors.
- Develop and maintain an annual strategic plan for Human Resources, including action steps and quality assurance standards.
- Track turnover, absenteeism, EEO statistics etc.
- Investigate alleged acts of misconduct and inappropriateness.
- Manage the Volunteer Services Program.
- Represent CHPA before professional organizations and societies dealing with Human Resources.
- Plan and implement the Annual Staff Day of Development, the Staff Summer Celebration and the Staff Holiday Celebration.
- Manage the Employee Incentive Program including the Gift Fund account.
- Perform other duties as assigned.